Where Is The Shop?
Our brick and mortar is located at 4717A Harford Road in Baltimore, Maryland. We are proud to be a locally-owned small business along the Hamilton-Lauraville Main Street. Come visit us and our many wonderful neighbors up and down this eclectic Main Street.
Good news! There is ample street parking (FREE on Sundays) and a parking lot behind our building, accessible from Rosekemp Avenue or Southern Avenue.
Tell Me About Shipping
We charge a $10 Flat Rate shipping fee and your order will be sent via UPS or USPS. Online orders are typically shipped within 48 hours of your order date. You will receive updates via text or email regarding the status of your order.
How Do Pickups Work?
You may pick up your online order at Tortuga during shop hours : Thursday, Friday, Saturday, or Sunday between 11am and 5pm. Please call or send us a message to request a pickup time outside normal store hours. Orders placed during store hours are typically ready for pickup within 2 hours.
What Is Your Return Policy?
We accept returns on full priced items within 10 days of purchase. Please note, vintage or items purchased on sale are not eligible for a refund. Refunds are credited back to your account minus any shipping fees. Online orders may be returned In-Store. If you ship your return, you are responsible for the return shipping costs and it must be shipped with a tracking number.