Terms of service

Last updated: June 2025

Welcome to Tortuga! These terms govern your use of our website and services. By using our site or making a purchase, you agree to these terms.

1. ACCEPTANCE OF TERMS

By visiting our website or purchasing from us, you agree to these Terms of Service. If you don't agree, please don't use our site.

We may update these terms occasionally. Continued use of our site means you accept any changes.

2. WHO CAN USE OUR SERVICE

You must be at least 18 years old to make purchases. If you're under 18, you need parental consent to use our site.

You agree to:

  • Provide accurate information
  • Use our site legally and appropriately
  • Not interfere with our site's operation

3. OUR PRODUCTS AND SERVICES

Tortuga Products: Items we design, curate, and sell directly.

We try to display products accurately, but colors may vary on different screens. Product availability and pricing are subject to change.

4. ORDERS AND PAYMENT

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities
  • Verify information before processing orders

You agree to provide current, accurate payment and shipping information.

5. SHIPPING AND RETURNS

We handle shipping and returns per our shipping and return policies.

See our full Shipping Policy and Return Policy for details.

6. PRICING AND AVAILABILITY

Prices are subject to change without notice. We're not responsible for pricing errors, but we'll contact you if there's an issue with your order.

Products may have limited availability or be discontinued at any time.

7. YOUR ACCOUNT

If you create an account, you're responsible for:

  • Keeping your login information secure
  • All activity under your account
  • Updating your information as needed

8. PROHIBITED USES

You may not use our site to:

  • Break any laws
  • Harm our site or other users
  • Collect other users' information
  • Send spam or malicious code
  • Violate anyone's rights

9. PRIVACY

Your privacy is important to us. See our Privacy Policy for how we handle your information.

10. THIRD-PARTY SERVICES

Our site may include links to other websites or services (like payment processors, social media, or partner brands). We're not responsible for their content or policies.

11. USER CONTENT

If you submit reviews, comments, or other content:

  • You give us permission to use it
  • You're responsible for what you submit
  • We may remove inappropriate content

12. INTELLECTUAL PROPERTY

Our site content, including text, images, and designs, is protected by copyright and other laws. You can't copy or use our content without permission.

13. DISCLAIMERS

We provide our service "as is" and can't guarantee:

  • Uninterrupted service
  • Error-free operation
  • That products will meet your expectations

Use our site at your own risk.

14. LIMITATION OF LIABILITY

To the fullest extent allowed by law, Tortuga isn't liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

Our total liability to you won't exceed the amount you paid for the specific product or service in question.

15. INDEMNIFICATION

You agree to protect Tortuga from any claims or damages arising from your use of our site or violation of these terms.

16. TERMINATION

Either of us can end this agreement at any time. We may suspend or terminate your access if you violate these terms.

17. GENERAL PROVISIONS

  • These terms are governed by United States law
  • If any part of these terms is unenforceable, the rest remains valid
  • These terms represent our complete agreement about your use of our site

18. CONTACT US

Questions about these terms? Contact us:

By using our site, you acknowledge that you've read and understood these terms.